All kits and accessories are built to order. Usually we can have it cut, jigged, welded out, sandblasted, powder coated, finished, and out the door in 21 business days (maybe sooner) depending on the color you picked and product you chose. Due to Covid-19 and inflation within our Nation, We are currently experiencing delays in production due to metal and parts we have machined such as ball joint tabs, spacers, heims, bushing tubes and shock mounts.
Your Outkast Lift or accessories are hand-crafted with thick strong steel welded by by the BEST American workers right here in Georgia ... so it takes just a little longer than other mass produced products made overseas using cheap thin tubing and metal and warehouse of employees.
But I promise you the quality of your order will be worth the extra wait time.
Before your order ships you will get a UPS Confirmation sent to your email letting you know it’s on its way.
Q: Where is my order? A: Our Kits and accessories are made to order and can take up to 21 business days from start to shipping, IF no delays on parts. – sometimes more, sometimes less. Your order will ship UPS ground from Georgia and you will receive an email with a tracking link once your order has shipped.
Q: Can I speak with someone by phone about my order? A: Absolutely! Our Customer Care hours are 9am to 5pm EST, Monday through Friday excluding holidays. If you call during business hours and cannot reach an agent, please note some calls take extended periods of time if a customer is needing extra help with the mechanics or install instructions of their order. You can always get a quicker response by sending us an email.